Health Mirror Install Guide – Windows Vista/7/8 (32/64 bit)

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Windows 7/8 (32/64 bit)
  1. Identify whether the device has a 32-bit or 64-bit operating system. Open the Control Panel and select System.

    This will open the System Information window. Under “System Type” the type of operating system will be listed.
  2. Open a web browser and navigate to Click the appropriate link to download the installer (i.e., for a 64-bit operating system select “Health Mirror Patient Interface (64bit)”).
  3. On the page that opens up, click the “Install” link. Save the file to the computer.
  4. Once the file finishes downloading, double-click the file and run the installer. Accept any prompts that come up. The installer will download the application; this may take a couple of minutes depending on the internet connection.
  5. Windows 8 only: If the program is blocked by “Windows Smart Screen,” click “More Info” and “Run Anyway.”
  6. The next screen should be a prompt asking whether or not the computer is a touchscreen. Select the appropriate option and click “OK. “
  7. The login screen will come up next. Enter the username, password, and room ID provided by Health Mirror (this information is also found in the Practice Admin interface).

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