Health Mirror Install Guide - iPad

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  1. Open Safari and navigate to Click on the iPad installer to download and install. The app will install on the home screen.
  2. On the home screen, there will be a Health Mirror icon. Press this to open the app. If an “Untrusted App Developer” window comes up, press “Trust.”
  3. On the login screen, enter the username, password, and room ID provided by Health Mirror (this information is also found in the Practice Admin interface).
  1. Optional: To lock down the iPad so that patients cannot access other apps, enable the Guided Access feature (available on iOS 6 or higher).
    1. Go to Settings > General > Acessibility
    2. Under the “Learning” section, press “Guided Access. “
    3. Under Guided Access, enable both “Guided Access” and “Accessibility Shortcut.” Press “Passcode Settings” and select “Set Guided Access Passcode.” Enter a 4-digit passcode (save this number!)
    4. Exit to the home screen, and open the Health Mirror Patient Interface app. Triple-tap the home button, which will start Guided Access. This will prevent the user from exiting the app.
    5. To exit Guided Access, triple tap the home button, enter the passcode, and select “End.”

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